Orders are currently dispatching within 1-3 business days.
Postage
Where Do You Ship?
At the moment I post to Australia, NZ, USA, UK, Ireland & select EU countries via checkout.
If your home's not on the list & you would like a quote for shipping please email hello@friendshaped.com.au & I'll be in touch within 2 business days.
Shipping Costs
DOMESTIC
I offer flat rate shipping AUS wide.
- $9.90 Parcel Post
- $13.90 Express Post
If you spend over $99 you will receive FREE Express Shipping nationwide.
NEW ZEALAND
I offer flat rate shipping NZ wide (all AUD).
- $15.00 Standard Tracked
- $23.00 Express Tracked
If you spend over $99 you will have the option to select FREE Standard Shipping or upgrade to Express for only $8.
Combining with B&V Order?
As we operate both business from the same location, I will happily combine your order with one placed on Blackbird & Violet.
Send an email to Cody at orders@blackbirdandviolet.com after you've placed your B&V order & she'll send you a free shipping code for your Friend Shaped order.
Please note: B&V's shipping charges are absolute & cannot be overridden by Friend Shaped's flatrate or free shipping thresholds.
Local Pick Up?
I prefer to keep our residence private & do not offer local pick up. I am however happy to letter-box drop orders in across Shepparton & Kialla. Please send an email to hello@friendshaped.com.au & I will confirm availability & give you a code for free shipping.
I frequent local markets & are happy to bring your order with us, check our insta for our next markets (Nagambie Farmers, Bendigo Moonlight & Shepp City Markets are all on the cards 2025). Send us an email if you'd like that at hello@friendshaped.com.au
Where's My Order?
Once dispatched, please allow approx 1-4 business days for Express & 4-8 for Parcel Post (info).
You will be automatically sent a tracking number when your order is fulfilled, this number can be tracked here: Auspost.com.au (we do not have access to additional information).
If your order is outside the expected window (and you have not been given a delayed message from AusPost), please contact us to make an enquiry with AusPost.
Somethings Wrong...
Please contact us at hello@friendshaped.com.au asap so we can help you out. Make sure to include your order number & any relevant photos.
3D Printing
What Printer etc Do You Use?
I have Bambu P1S's with AMS systems for my multicolour prints. I also run Prusa iMK3's & Bambu A1's for single colour prints.
I highly reccomend looking into Bambu for your first printer.
Design Licenses
All Creatures & some of our Homeware 3D prints are commercially licensed designs. This means a very talented model designer created the model & we pay a fee to access this design, re-colour, print & sell it commercially.
Click the "License" tab on a products listing to find out who created the original file. Most our products were designed by Layers In Green, ZOU3D & Sugarpaws.
All Earring designs are originals by Cody Rose. A lot of the Homewares are also designed by Cody inhouse & will say on the listing.
Product Care
3D printed items are created by heat & as such it's their biggest enemy: no dishwashers, heaters or windowsills or else they may warp.
You can clean them with warm soapy water, a toothbrush & leave to air dry.
Safety
None of our items are intended as toys. They contain small parts & may present a choking hazard. Please be gentle with them, keep them away from small children esp those under 3.
Other
Are Your Earrings Hypoallergenic?
All our Earring Posts, Hooks & Hoops are made from surgical Stainless Steel, a hypoallergenic metal.